DOG GROOMING

FREQUENTLY ASKED QUESTIONS

asked by you

How much does dog grooming cost in Patterson Lakes?

Dog grooming prices vary depending on your dog’s breed, size, coat condition and temperament. Our pricing guide is a helpful starting point, but for the most accurate quote, please contact us and we’ll provide a personalised estimate.

How often should I groom my dog?

Most dogs benefit from grooming every 8–12 weeks, depending on their coat type, shedding level and lifestyle. Regular grooming helps maintain skin health, reduce matting and keep your dog comfortable between appointments.

My dog gets stressed at the groomers, especially around other dogs. How is your salon different?

At Bubbles & Biscuits, we've created a calm, low-volume boutique grooming environment designed to minimise stress and help dogs feel safe and relaxed. Unlike busy, high-volume salons, we schedule fewer appointments, allowing us to provide personalised care and work at your dog's pace. If another dog is in the salon, we can comfortably keep them separated, giving your pup the space they need to feel secure throughout their visit. Our gentle, patient approach is especially suited to nervous, senior, rescue, and first-time dogs, because every dog deserves a grooming experience built on trust, comfort, and kindness.

Do you groom puppies?

Absolutely. We specialise in gentle puppy grooming to help young dogs build confidence and enjoy a positive first grooming experience.

Where are you located?

Bubbles & Biscuits provides premium dog grooming in Patterson Lakes, proudly servicing Carrum, Bonbeach, Chelsea, Seaford and all surrounding Melbourne suburbs.

Can I stay while my dog is being groomed?

To help your dog feel relaxed and allow us to build trust, we generally ask owners to leave during the appointment. Most dogs settle much more quickly once they realise they're here for a pamper, and they're often calmer without the distraction of their owner nearby.

Do you groom large dogs?

Yes. We welcome dogs of all shapes and sizes. Pricing varies depending on breed, coat condition, coat type and the amount of time required, so we'll provide an individual estimate before your appointment.

Why do I need to request an estimate first?

Every dog is different. Breed, coat type, coat condition, size, temperament and your preferred style all influence the time required for your groom. Our short questionnaire allows us to provide an accurate estimate and ensure we've allocated enough time to give your dog the care they deserve.

What products do you use?

We use premium Australian-made grooming products chosen specifically for your dog's individual coat and skin type. Every shampoo and conditioner is selected to suit your dog's needs, helping to maintain a healthy skin barrier while leaving the coat soft, clean and beautifully finished.

What if my dog is matted?

If your dog's coat is matted, we'll always discuss the safest and kindest grooming option with you.
Our priority is your dog's welfare. In most cases, matting will need to be clipped rather than brushed out to avoid unnecessary pain or discomfort.

Will my dog be kept in a cage?

No. We don't use traditional cages. Dogs waiting before or after their groom are free to roam around the salon or in the lovely dog friendly garden, giving them more space to relax while waiting to head home.

What if my dog has allergies or sensitive skin?

No problem. We'll discuss any skin concerns during your consultation and select the most appropriate Australian-made products for your dog's individual coat and skin needs.

How long will my dog's apppointment take?

Appointment times vary depending on your dog's breed, coat, behaviour and chosen service. Because we're a boutique salon, we don't rush our appointments. We'd rather take the time to do things properly while ensuring your dog remains comfortable throughout the experience

Why choose a boutique grooming salon?

Because your dog deserves more than just a haircut. At Bubbles & Biscuits, we intentionally limit the number of appointments each day, so every dog receives the time, patience and individual attention they deserve. There's no production-line grooming here—just calm, personalised care delivered at your dog's pace. We believe the best grooming results come from trust, kindness and taking the time to do things properly.